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PLEASE NOTE OUR ESTIMATED SHIPPING TIMES
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Estimated Shipping Times
Currently: 2-4 weeks*
For most retail orders; wholesale, custom & bulk orders will take longer

First, I'd like to extend my most sincere gratitude to ALL our customers. Because of YOU I am able to work at home, which allows me the invaluable opportunity to be here with my son. He needs me more than ever. I can't begin to tell you how much this means to me. YOUR BUSINESS IS VERY IMPORTANT TO ME AND MY FAMILY!

I do not send out order status updates. You will receive a shipping notification when your order is ready to ship, and your credit card will be charged at that time.

And now, the answer to the big question: Why will my order take so long to ship?

  • With a special-needs toddler in the house, I continue to need your patience. Although we're spending a lot of time working with Rhys and taking him to specialists, I'm still working on orders every day. I will ship your order as quickly as possible, and you will receive a shipping notice from UPS or USPS when your order is ready to ship. The emailed order receipt you receive when you place your order is confirmation that your order has been received. If you are unsure about whether or not we got your order (if you got an error message when you submitted it, or if you didn't get an email receipt), please feel free to email me -- I can check to make sure we have it.
  • Many of my products are made FRESH for you - this takes TIME. I take great pride in the fact that I make most of your products fresh & they haven't been sitting on a shelf getting stale and old. Also, by making your products FRESH, I'm able to offer a much larger selection of fragrances because I don't need to have a huge inventory of pre-made products.
  • Certain products take extra time to make, including but not limited to Scent Sacks, Lotion Sticks, Glycerin Soaps & Foaming Bath Butter. Be sure to read our product descriptions, because these items will add to the shipping time of your order. Look for the clock to see which products typically take longer to make.

    Orders that include samples - especially for a lot of samples - may require additional time to process because I blend each sample by hand when you order it. I'm happy to do it because I want to give you an affordable way to try our many fragrances, but I want you to understand why these orders take a bit longer to ship.

  • I am ONE PERSON running this business from my home. I am not a big corporation with a huge warehouse and lots of employees. When I say "handcrafted bath & body products", I really mean it.
  • Sheer order volume - I have a lot of customers, and a lot of orders to process. If I didn't, I probably wouldn't be able to stay in business. I really do appreciate each and every one of you!
  • The estimated shipping times are just that -- ESTIMATES. *It may take longer than 2-4 weeks to process your order. This especially applies to custom and wholesale orders. On the other hand, I may be able to ship it more quickly. Either way, I assure you I'm really, honestly, seriously and truly doing my very best to ship your order as fast as I can.

 

  • ** ESTIMATED ORDER PROCESSING TIMES **

    Please remember that most of our handcrafted bath and body products are made FRESH when you order. Current retail order processing time is approximately 2-4 weeks from the date you place your order, in addition to shipping time. Wholesale, custom and large orders will require additional time.

    YOU WILL RECEIVE A SHIPPING NOTICE FROM UPS OR USPS WHEN YOUR ORDER IS READY TO SHIP.
    We value your business and we will always ship your order as quickly as possible.

    Your patience is greatly appreciated!

    More Information About Estimated Order Processing Times

 

 

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